GUIDES
Plain-English guides for Australian businesses with an invoice that hasn’t been paid. Each one covers what you can do yourself, what the law allows, and when it’s worth handing the debt to someone else.
FOR BUSINESSES
How to write a letter of demand
What to include, a template you can copy, and the small claims limits in each state. Read the guide
FOR BUSINESSES
Someone owes you money: what to do
The steps from a friendly reminder to a court claim, including free mediation and how long you have to act. Read the guide
FOR BUSINESSES
What to do when a client won’t pay an invoice
Reminder templates, when to stop work, charging interest, and how to stop it happening again. Read the guide
FOR ANYONE CONTACTED BY A COLLECTOR
What debt collectors can and can’t do
Contact hours and limits, statute-barred debts, and where to get free help. Read the guide
COSTS
Debt collection fees compared
What agencies, lawyers and Chargetree charge, side by side. See the fees
Rather someone else followed it up?
Start a collection and we’ll contact your customer today. You pay 15% on debts under $5,000 or 10% from $5,000, and nothing if we don’t recover.
